At Total Family Care Coalition (TFCC), our Peer Support Case Managers are dedicated to coordinating and providing comprehensive care that is safe, timely, effective, efficient, equitable, and centered around the client. They handle case assignments, develop service plans, monitor progress, and determine when clients have achieved wellness and autonomy. Our case managers work closely with clients to plan and organize their care journey, ensuring they receive personalized support and access to necessary resources to foster their health and independence.

Here’s a breakdown of what our Peer Support Case Managers do:

  • Coordinate and oversee client care plans to ensure they are safe, timely, effective, efficient, equitable, and centered around the client.
  • Conduct initial assessments and ongoing evaluations to monitor progress.
  • Collaborate with clients to develop personalized service plans tailored to their needs.
  • Advocate for clients to ensure they receive timely and equitable access to services.
  • Provide guidance and support to help clients achieve wellness and autonomy.
  • Monitor and adjust care plans as needed based on client progress and changing circumstances.
  • Facilitate access to community resources and support networks.
  • Serve as a consistent point of contact for clients and their families, offering guidance and reassurance throughout their care journey.

Our case managers are committed to delivering client-centered care that promotes empowerment and fosters positive outcomes for individuals and families in our community.